Frequently Asked Question
General FAQs
What is Style Shop?
Style Shop is an online store offering a range of fashion, beauty, home, and lifestyle products curated for everyday needs.
How do I place an order?
Just browse your favorite items, add them to the cart, and follow the checkout process to complete your purchase.
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, you can contact us to request a change or cancellation.
Do you offer any discounts or deals?
Yes, we regularly offer seasonal sales and limited-time discounts. Stay updated by subscribing to our newsletter or following us on social media.
How can I contact customer support?
You can reach us via WhatsApp — details are available on our Contact Us page.
Shipping & Delivery FAQs
Do you deliver all over Pakistan?
Yes, we offer nationwide delivery across Pakistan.
How long does delivery take?
Standard delivery takes 3–7 working days, depending on your location.
Is shipping free?
We offer free shipping on orders above a certain amount. The shipping fee (if any) is shown at checkout.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number by SMS or email.
What happens if I miss the delivery?
The courier will usually attempt delivery again. If you're unreachable after multiple attempts, the order may be returned.
Payment FAQs
What payment methods do you accept?
We accept Cash on Delivery (COD) and various online payment options including bank transfers or mobile wallets (e.g. JazzCash, Easypaisa).
Is Cash on Delivery available?
Yes, COD is available on most orders unless stated otherwise during checkout.
Is my payment information secure?
Yes, we use secure payment gateways to ensure your data stays safe.
Do I need to pay in advance?
Only if you choose an online payment method. COD orders require no advance payment.
Can I get a refund if I return the product?
Yes, we offer refunds or store credit depending on our return policy. Please check the Return Policy page for full details.